ConsumerFi is for serious consumer lending professionals who want to stay up to date on news and trends in the industry, learn new and innovative strategies and, most importantly, WIN in the market. Host and National Automotive Finance Association President, Joel Kennedy, brings 20+ years of experience and an insider’s perspective to conversations you can’t afford to miss. Tune in every Thursday for new episodes.
Joel is joined by Jarrett Carson, Asset and Recovery Manager at Alaska USA Federal Credit Union, to provide insight on how to manage your SCRA program.
Joel is joined by Mike Buckingham, Managing Director PIN Automotive Finance Practice, at J.D. Power to discuss their latest market analysis.
Joel and BankruptcyWatch CEO, Lance Wickham, sit down to discuss bankruptcy regulations, automating processes, and more.
Joel wraps up his digital bill pay series with PayNearMe’s VP of Marketing, Anne Hay, to discuss the importance of finding out how consumers WANT to pay and not just focusing on how they’ve BEEN paying.
Joel is continuing his conversation with PayNearMe’s VP of Product, Steve Kramer, for the second of three podcasts exploring innovations in digital payments and more.
Joel is joined by PayNearMe’s VP of Product, Steve Kramer, for the first of three podcasts exploring innovations in digital payments, including the importance of getting that first digital payment and why ‘real-time payments’ are so important to younger consumers.
Joel is joined by Peter Sayer, founder and CEO of both Flexpath and DriveLine, to discuss not being afraid of failure, the value of partnering with a capital provider that speaks the language of car dealerships, and how DriveLine can deliver big data to customers of all sizes
Joel is joined by IDology’s VP of Product Innovations, Heidi Hunter, and National Sales Manager, Tom Algie, to discuss how fraud has evolved from simple identity fraud, new trends like synthetic ID and credit washing, and simple steps we can all take to protect ourselves from it all.
Joel is joined by Abhishek Goel, Founder of the A.I. firm, Dasceq, to discuss the benefits of using A.I. in your collections process, including why humans will always be a part of the equation and the benefits of moving from digital ‘bullying’ to digital ‘engagement’.
Joel is joined by David Elmore, a Data Solutions Consultant with Experian’s Clarity Services, to discuss the emerging trend of utilizing expanded FCRA data in lending decisions.
Joel is joined by Black Book’s Senior Lender Solutions Manager, Brian Clegg, to try and make sense of where used auto prices are headed including the supply factors that are driving unprecedented trends.
Joel is joined by Yotam Haroosh, Enterprise Account Executive at Lightico, to discuss the future of mobile engagement including, the importance of eliminating friction wherever possible, how smaller lenders can use mobile solutions to complete and more.
Joel is joined by Terri Horn of People Strategies to discuss how the recent remote work trend during COVID has changed how we do business moving forward, including how managers need to adapt to employees preferences, and more.
Joel is joined by Socure’s Director of Sales, Steve Craig, to talk about why identity verification is often your most important step in fraud prevention, the difference between identity and credit risk, and how fraud has evolved from ‘mom and pop operations’ to sophisticated criminal organizations.
Joel is joined by return guest Kevin Carr, EVP of Financial Services at PassTime GPS, to discuss advances in wireless GPS tracking.
This week, we have a very special crossover with The Ex-GE Podcast, a show where Joel and Tom Wolf of Visular interview GE alums from the Jack Welch Era about what made GE a special place to work, learn and grow.
Joel is joined by President of Resolvion, Jose Mendiola, to discuss how third-party oversight was a game changer in the repo forwarding industry, how repo moratoriums impacted the entire repo ecosystem, and why consolidation in the space may cause pricing pressures down the line.
Joel is joined by State National’s Vice President of Finance Company Markets, Mark Baltuska, to talk about how big and small companies alike use their innovative product to mitigate loses from uninsured drivers, how the industry has evolved to taking the burden off the lenders, and much more.
Joel is joined by Spartan Financial’s President, Mark VanGeison, and Senior Manager of Asset-based Lending, Jimmy Rambo, to discuss the importance in metrics outside of ‘loan to value’ to maintain a portfolio
Joel is joined by Privacy4Cars.com founder and CEO, Andrea Amico, to break down their niche as the first and only technology company focused on identifying and resolving data privacy issues across the automotive ecosystem
Joel is joined by Bryan Nieves, Vice President of National Accounts at AUL Corp., to discuss innovations in service contracts and warranties that have made it a powerful lender tool and new innovations in collateral loss mitigation, including ‘Unlimited Time’ and ‘Tech Only’ products.
Joel sits down with FNI Incorporated President, David Bafumo, to discuss what to expect on the delinquency front as government stimulus payments dry up, the growing importance of ‘proof of income’ during the approval process, and the major points Joel discussed with CFPB representatives.
Joel sits down with Joe Cioffi, Chair of the Insolvency, Creditors’ Rights + Financial Products Practice Group at Davis + Gilbert, to chat about the rising regulatory focus on disparate impact lending practices, why we may be headed for a big surge in repossessions, and more!
Joel is joined by Paul Machin, Black Book’s Director of Strategic Accounts, to talk about how the ‘K-shaped’ economic recovery, moratoriums in credit, and shortage in new and used vehicle inventory are creating a ‘Perfect Storm’ in the auto market and how to read the tea leaves to stay ahead.
Joel is joined by Ignite Consulting’s Chief Legal & Compliance Officer, Steve Levine, to discuss what’s in store on the compliance side with the new federal CFPB director nominee, how the current trend of ‘regulation by enforcement’ can cause serious challenges for lenders.